Last updated: April 13, 2026

Privacy Policy

K.E.T. Networks LLC (“we,” “us,” or “our”) provides this Privacy Policy to explain how we collect, use, disclose, and safeguard information when you visit our website, use our live chat or contact tools, or interact with authenticated areas of our services. This Policy is designed for visitors and customers in the United States, with additional considerations for Washington State residents where noted.

By using this website, you acknowledge this Policy. If you do not agree, please discontinue use of the site.

1. Scope

This Policy applies to personal information processed through this website and related online services we operate for K.E.T. Networks LLC. It does not apply to third-party websites, applications, or services that we do not control.

2. Categories of information we collect

Depending on how you interact with us, we may collect:

  • Identifiers and contact data — such as name, email address, company name, phone number, or similar details you submit through our contact form or other voluntary submissions.
  • Account and security data — if you access secured areas (for example, client or administrative portals), we process credentials and authentication factors (such as multi-factor authentication data) needed to protect those accounts.
  • Commercial or engagement information — such as records of service inquiries, support or chat transcripts tied to your session, and related correspondence.
  • Internet and technical data — such as IP address, browser type, general device or connection information, pages viewed, referring URLs, and similar telemetry we use for security, operations, and aggregated analytics.
  • Other information you choose to provide — including any sensitive or health-related details you voluntarily include in free-text fields. You should not submit health information unless you choose to do so; if you do, we will treat it in accordance with this Policy and applicable law.

3. Sources of information

We collect personal information:

  • Directly from you when you submit forms, use chat, create or use an account, or email us.
  • Automatically when you browse the site (for example, through server logs, cookies or similar technologies where used, and analytics tools configured for this property).
  • From integrations you or an administrator enable (for example, review or messaging platforms connected to our systems), solely as needed to deliver those features.

4. How we use information

We use personal information to:

  • Respond to inquiries and provide requested information about our services.
  • Operate, maintain, and secure the website and our systems (including fraud prevention and abuse detection).
  • Authenticate users and protect secured areas of the site.
  • Improve our website experience and understand aggregate usage trends.
  • Comply with law, enforce our terms, and defend legal rights.
  • Communicate with you about the subject of your request or, where permitted, relevant service updates.

We do not sell your personal information for monetary consideration.

5. Disclosure of information

We may share personal information with:

  • Service providers and subprocessors that assist us with hosting, email delivery, analytics, customer messaging, security monitoring, or similar functions, subject to contractual confidentiality and data-processing obligations appropriate to the services they provide.
  • Professional advisors (such as legal or accounting professionals) where necessary and subject to professional obligations.
  • Authorities or third parties when required by law, legal process, or to protect the rights, safety, or property of K.E.T. Networks LLC, our clients, or others.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards and notice where required.

6. Washington: consumer health data and My Health My Data

Washington law, including Chapter 19.373 RCW (the My Health My Data Act), may apply to certain consumer health data collected from Washington residents. Consumer health data can include information that identifies you and relates to your physical or mental health, depending on how and why it is collected.

We do not operate this website primarily to collect health data. However, if you voluntarily submit health-related information (for example, in a contact form or chat message), we will use and disclose it only as described in this Policy, as permitted by law, and as reasonably necessary to respond to your request or provide services you request. Washington residents may have rights to access, delete, or withdraw consent for consumer health data where that law applies. To exercise those rights, contact us using the information in Section 12.

7. Cookies, analytics, and similar technologies

We may use cookies, local storage, or similar technologies to remember preferences, maintain sessions, or measure site performance. You can control many cookies through your browser settings. If we use analytics that collect personal information, we use that information as described in Sections 2 and 4.

8. Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law (for example, for security logs, tax, or dispute resolution). Retention periods vary based on the nature of the data and operational needs.

9. Security

We implement administrative, technical, and organizational safeguards appropriate to the nature of the information and the risks involved. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

10. Children’s privacy

This website is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.

11. Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete certain personal information we hold, or to opt out of certain types of processing. Washington residents may have additional rights with respect to consumer health data as described in Section 6. We will respond to verifiable requests consistent with applicable law.

We will not discriminate against you for exercising privacy rights provided by law, except as permitted by applicable statute.

12. How to contact us

For privacy-related requests or questions about this Policy, contact K.E.T. Networks LLC using one of the following:

Please include enough detail for us to verify and process your request. We may need to confirm your identity before disclosing or deleting information.

13. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the website after changes constitutes your acknowledgment of the updated Policy, to the extent permitted by law.

14. Washington Consumer Protection Act

K.E.T. Networks LLC is committed to fair and transparent practices. If you believe we have engaged in unfair or deceptive practices under the Washington Consumer Protection Act (Chapter 19.86 RCW), you may contact us as described above or consult the Washington Attorney General’s office regarding your options.