Anyone with a small business can relate to the importance of a good computer and backup system, and we did everything needed to be sure we’d get through the worst... read more case scenario. Or at least we thought so. When our computer crashed I just went through the restoration process, but the daily backup wasn’t working correctly - nothing on the external drive, and I needed help quick. I didn’t want to let the computer out of my hands and area repair facilities said they’d need it for a couple weeks just for a diagnosis - no way. I then found K.E.T. Networks right here in Lake Stevens - and they make house calls! Eric, owner/operator, came right away and got to work. I thought all was lost and not only did I lose all the data but now the expense of the repair and new system. Eric quickly found the problems and was able to restore the computer and about 95% of the data - the lost data was inconsequential to our business or home records. It took a couple of visits here and some remote access online to complete everything and he also made sure we were set up with the needed software updates, backups and firewall. I didn’t need a new computer, business saved, headache and panic gone and his fees were extremely affordable! His communication was prompt and professional and he explained everything along the way. I highly recommend K.E.T Networks for your business or home computer needs. Thank you Eric!