Terms and Conditions
Effective Date: 4/23/2023
Last Updated: 6/17/2025
1. Acceptance of Terms
By accessing and using K.E.T. Networks LLC and services (“Services”), you accept and agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our Services.
2. Description of Services
K.E.T. Networks LLC provides MSP Platform, Cybersecurity Services, Helpdesk Contracts, etc. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.
3. User Accounts and Registration
3.1 Account Creation
You must provide accurate and complete information when creating an account
You are responsible for maintaining the confidentiality of your account credentials
You must notify us immediately of any unauthorized use of your account
3.2 Account Security
Use strong, unique passwords and enable multi-factor authentication when available
Do not share your account credentials with others
You are responsible for all activities that occur under your account
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our Services only for lawful purposes and in accordance with these Terms.
4.2 Prohibited Activities
You agree not to:
Violate any applicable laws or regulations
Infringe on intellectual property rights
Upload malicious code, viruses, or harmful software
Attempt to gain unauthorized access to our systems
Engage in any form of harassment, abuse, or harmful conduct
Use automated tools to access our Services without permission
Interfere with or disrupt our Services or servers
Collect user information without consent
Engage in any commercial use without our written permission
5. Intellectual Property Rights
5.1 Our Content
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and design, are owned by K.E.T. Networks LLC and protected by copyright, trademark, and other intellectual property laws.
5.2 User Content
You retain ownership of content you submit to our Services
By submitting content, you grant us a non-exclusive, royalty-free license to use, modify, and distribute such content. You represent that you have the right to grant such license. You are responsible for ensuring your content does not violate any laws or third-party rights
6. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
7. Cybersecurity and Data Protection
7.1 Security Measures
We implement industry-standard security measures to protect our Services and your data. However, no system is completely secure, and we cannot guarantee absolute security.
7.2 User Security Responsibilities
You agree to:
Keep your login credentials secure
Report any security vulnerabilities or incidents to us immediately
Use updated software and security measures on your devices
Not attempt to circumvent our security measures
7.3 Incident Reporting
If you become aware of any security breach or unauthorized access, you must notify us immediately at info@ketnetworks.com, subject: BREACH.
8. Payment and Billing
8.1 Fees
Certain Services may require payment of fees. All fees are non-refundable unless otherwise specified.
8.2 Payment Processing
We use third-party payment processors. Your payment information is subject to their terms and privacy policies.
8.3 Auto-Renewal
Subscription services may automatically renew. You can cancel auto-renewal in your account settings.
9. Disclaimers and Limitation of Liability
9.1 Service Availability
We strive to maintain high availability but do not guarantee uninterrupted service. Services may be temporarily unavailable due to maintenance, updates, or technical issues.
9.2 Disclaimer of Warranties
OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, K.E.T NETWORKS LLC, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION.
10. Indemnification
You agree to indemnify and hold harmless [Company Name] from any claims, damages, losses, or expenses arising from your use of our Services or violation of these Terms.
11. Termination
11.1 Termination by You
You may terminate your account at any time by contacting us or using account settings.
11.2 Termination by Us
We may terminate or suspend your account immediately if you violate these Terms or for any other reason at our sole discretion.
11.3 Effect of Termination
Upon termination, your right to use our Services ceases immediately. We may delete your account and data, though some information may be retained as required by law.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of WA without regard to conflict of law principles.
12.2 Dispute Resolution
Any disputes arising from these Terms or your use of our Services will be resolved through [arbitration/court system] in [Jurisdiction].
13. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or email. Continued use of our Services after changes constitutes acceptance of new Terms.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
For questions about these Terms, contact us at:
Email: info@ketnetworks.com
Address: 2415 Alder Rd, Unit A, Lake Stevens, WA 98258
Phone: 800-582-3905
IMPORTANT LEGAL NOTICE:
These documents are templates and should be reviewed and customized by qualified legal counsel before use. Laws vary by jurisdiction, and your specific business needs may require additional or different provisions. This template does not constitute legal advice.